Frequently Asked Questions
Is EZL supported for Windows 10?
EZL is supported for Windows XP/ME/Vista/7/10
Is internet access required to use EZL?
Internet access is not required to use EZL in Registered-mode2.
No usage statistics, system info, etc is ever collected or transmitted by any EZL Software product.
1 Use of the internet for demo-mode allows us to maintain your 30 day trial.
2 EZL is automatically run in Registered-mode when a valid license file is present.
My firewall is blocking my demo access, do you have another option for a demo trial?
How long is my license good for?
Licenses purchased from EZL Software come with 1 free year of software updates1. Software downloaded during this period will work with your license indefinitely.
Annual Maintenance Support can be purchased at a discount to extend your software update period past the 1st year.
1 Note, because registered versions of EZL never access the internet without your explicit command to do so, you will not receive automatic notification of available updates. Sign up for our Newsletter for email notification of new releases, or periodically visit our Downloads Page to check the current version.
I am a student. How do I verify my full-time student status with EZL so I can receive student pricing?
Put in subject line: Student verification
Documents needed:
- Copy of current semester course schedule
- Copy of school ID
What are the different ways to license the software?
When licensing your software, you will be asked to provide your drive serial number. Here’s how to retrieve this number:
Windows XP / Vista / 7
1. Open up a command prompt window
(Start Menu > All Programs > Accessories > Command Prompt).
2. Type in: vol. Press enter.
The Volume Serial Number is shown.
Windows 8
1. Open a command prompt window
Right-click anywhere on the Start Screen and then click on “All apps”.
Scroll to the right until you find the “Windows System” section heading.
2. Click on the “Command Prompt” tile. Type in: vol. Press enter.
The Volume Serial Number is shown.
Does EZL have a digital signature?
Does EZL install any spyware or spamware?
There is no hidden code which will harm your computer. We collect no usage statistics. We record no system information. In short, EZL never phones-home!
EZL was specifically designed with high-security industries in mind. Many of our clients have strict application white-lists, and stringent software requirements. As EZL satisfies these conditions, we pass the security and ease-of-mind on to you.
How do I get help with EZL features?
- Visit the EZL Support Site here.
- Download the EZL User Manual here.
- You may e-mail us at info@ezlsoftware.com
- You may call us at (208) 907-1395. Please allow 24 hours for a return phone call if a message is left.
Can I plot from the Windows command prompt using EZL?
For the case on the bottom (i.e. the Windows command prompt), notice that the path of the input file “hist.dat” specified by -f, is not fully-qualified – yet it still works, even though hist.dat does not exist in the current Windows directory (in this case C:\Users\bcf). On this computer, the file hist.dat exists in EZL’s default data path. As such, when EZL tries to plot hist.dat and discovers that there is no such file in the current directory, it then checks the default data path.
To avoid ambiguities, it is good practice to use fully-qualified file paths when using EZL within your own Windows batch scripts.